Our Policies
Our Policies:
Refund/Return check/Past due Policy:
No refunds given after the first-class session
In the case of a returned check there will be a $40.00 fee assessed by Terrones Driving Academy LLC. Balance will need to be paid by cash or credit card.
All classes are mandatory by the state of Iowa regulations. Any more than two absences in the classroom setting the student will be dropped from the driver education program with no refund. Any misses will need to be made up in the following session at the location you are taking the course.
For the online classes all classroom time is required as well as the driving. Your child will have 30 days to complete. If your child doesn’t complete the online course within the time allotted, you will be required to pay the full tuition fee again to finish; so, this is very important they finish before the time frame is up.
If your child does not show up to a drive time that is scheduled, you will be assessed a $45.00 per occurrence fee. We limit only ONE rescheduled drive time for excused absences such as illness, funeral or family emergencies. Vacations, after school activities, work are not excused absences. Please be sure not to sign up for drive times that don't work for your student. If more than ONE drive is missed, they will be removed from our program with no refund. This rescheduling fee of $45.00 will be required to be paid before their next scheduled drive otherwise your child will be removed from the program with no refund. The missed drive time will be made up at the instructor’s availability.
For the winter and spring break classes, there will be a cancellation fee of $80.00 if you cancel after you’ve scheduled drive times. For these special classes we schedule drive times anywhere from 1 to 3 weeks in advance with the parent and/or guardian.
Cancellation or transfer fees:
A cancellation fee of $50.00 will be charged if you choose to cancel out of a course within two weeks of the start date for any regular class (non-accelerated).
A transfer fee of $50.00 will be charged if you choose to transfer your child to another class within two weeks of the original start date for any regular class (non-accelerated).
For accelerated classes like winter break or spring break, the following fees will be applied if any changes are made within two weeks of the course start date: $80.00 transfer fee or $80.00 cancellation fee. For these special classes we schedule drive times anywhere from 1 to 3 weeks in advance with the parent and/or guardian.